Remote Desktop connection very slow, stuck on "Securing Remote Connection"

Remote Desktop connection very slow, stuck on "Securing Remote Connection"

Symptom

When starting an RDP connection the login dialogue pauses on "Securing remote connection" for a significant amount of time. 

Environment

Primary Product Module : Remote Desktop Protocol
Primary Product Version : ALL
Primary Product OS : Windows

Cause

This is caused due to the default certificate configuration of the RDP application. RDP is trying to verify the certs (even if they are not present) are valid on the internet. Usually this slowness is visible on symptoms that are not connected to the internet. 

Resolution

Install valid certificated on the client machine for the RDP connection OR....

Deploy a Group Policy Object to the client to turn off Automatic Root Certificates Update. 
  1. Open Group Policy Management Console. To do this, hold the Windows key and press the r key. 
    Type 
    Gpedit.msc in the Run box, and then click OK.
  2. Create a new Group Policy Object (GPO) or select an existing Group Policy Object (GPO) to change.
  3. Right-click the selected Group Policy Object (GPO) and then click Edit and browse to the following Group Policy:
    Computer Configuration\Administrative Templates\System\Internet Communication Management\Internet Communication settings
  4. In the details pane, double-click Turn off Automatic Root Certificates Update, and then click Enabled.
After completing the above steps, open an administrative command prompt and type the command "gpupdate" to force the policied to update with-out a reboot. 
    • Related Articles

    • Remote Desktop doesn’t allow saved credentials

      Symptom: You recieve the error "Your system administrator does not allow the use of save credentials to log on to the remote computer (IP or host name) because its identity is not fully verified. Please enter new credentials" Environment: Primary ...
    • Set time limit for disconnected sessions

      Symptom The user desires to have disconnected terminal server sessions automatically logged off after a set amount of time. Disconnected sessions are users who are logged on but not actively using the machine. Environment Primary Product Module : ...
    • iFix Terminal Server Add User with auto login

      Requirement We need to add a new RDP user to iFix for remote connection. This use needs a node name and the auto-login should log them into guest as a best practice. Environment Primary Product Module : GE iFix Primary Product Version : 5.8/5.9 ...
    • How To Add local Terminal Server User

      Below are the steps required to create a new user account within Windows Server 2016 and Make sure that the user is a member of the Remote Desktop Users Windows group. While Windows Server 2016 offers some new interface options and menus that can be ...
    • vSphere Console black screen / MKS Error

      Symptom When attempting to launch the VMware vSphere Web Console or VMRC from vCenter, the console launches but cannot connect. This issue also effects the vSphere Web Client. Errors may be present like: Unable to connect to the MKS: SSL required . ...