Unable to access network drive

Unable to access network drive

Symptom

When attempting to access the network drive you are presented with the error:

"Network resource is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions."


Environment

Microsoft file explorer


Cause

Your network credentials have become corrupt or deleted. This may be caused by a recent migration or update to your operating system.


Resolution

To resolve your issue you must authenticate this network resource via the control panel. 

Follow these steps:
1. Open Control Panel
2. Select User Accounts
3. Select Credential Manager
4. Select Windows Credentials
5. If you see the network resource you are trying to access you can select the entry and edit the username and password to be correct.
6. If you do not see the network resource it must be added. Select Add a Windows Credential
7. Enter the network address, username, and password and select OK.

You will now be able to connect and map to this network resource. 


References

    • Related Articles

    • Unable to Update Windows 7 VM - FIX

      Found this useful fix after troubleshooting Windows Update on a Windows 7 virtual machine for a while: Symptom: You have a Windows 7 virtual machine that cannot: Do an initial round of Windows Updates after it is created (even with Internet access) ...

    • McAfee ePO - Windows VM Agents "Unable to connect to ePO Server"

      This is a fix for agent-server communication problems with McAfee Agent & ePO 5.x Download this certificate: ...

    • Auto-start applications in windows when a user logs on

      Symptom The user desires to have an application(s) to start automatically when a user logs into the node. Environment Primary Product Module : Microsoft Windows (Desktop & Server) Primary Product Version : ALL Primary Product OS : Windows Resolution ...

    • How to add a file to the startup folder in Windows 10

      Open file explorer Go to the C:\ folder as shown below In the drop down, type C:\PROGRAMDATA and hit enter. You are now in the ProgramData folder as shown below. Double click on Microsoft folder and you will be in the Microsoft folder as shown below. ...

    • Acronis Cyber Backup 12.5: Creating a Bootable Media

      Plug in an empty USB with at least 2GB of space to the VM Host that is hosting your Acronis Management Server VM  Note: you can also create a bootable .ISO or a bootable CD/DVD by changing the setting during step 14 Connect the USB device to the ...